Our Efficient Patient Scheduling Strategies Ensure 24/7 Support to Enhance Patient Satisfaction.
Our 24/7 Patient Scheduling Service is Designed to Ensure Maximum Availability, Patient Satisfaction, and High-Quality Healthcare.
Our Comprehensive, Customer-Focused Patient Scheduling Services Boost Satisfaction and Reduce Missed Appointments.
Our Patient Scheduling Process Ensures Accessibility and Flexibility, Allowing Patients to Book Appointments at Their Convenience.
Enhance Patient Experience and Increase Revenue with Our Tailored Patient Scheduling Services.
Our International-Standard Infrastructure Ensures Efficient, Transparent, and Convenient Patient Scheduling Procedures.
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Contact Center 24/7 & Patient Scheduling Management
Driven by a commitment to excellence, AM Billing Care offers efficient, transparent, and effective patient scheduling services. Throughout the process, we remain focused on ensuring maximum availability and accessibility, while prioritizing high-quality care and patient satisfaction.
Our top priority is to make it easier for clients to access our services at any time, day or night. We provide 24/7 Contact Center Services, staffed by highly professional and competent teams ready to handle a wide range of patient inquiries. Our experts ensure timely responses and round-the-clock support for our valued clients.
In addition to Contact Center Services, our experienced team also manages patient scheduling. Our user-friendly and flexible scheduling system reduces missed appointments and enhances patient satisfaction through automated reminders and confirmations.
An efficient patient scheduling process is the cornerstone of healthcare delivery. A well-managed schedule maximizes resource utilization, ensures timely patient care, and enhances overall satisfaction.
Our team ensures seamless coordination with patients, integrates scheduling with your existing healthcare systems, and maintains clear communication to help healthcare facilities maximize revenue from their services.
At AM Billing Care, we understand the complexities of the insurance verification process. Our professionals provide transparent verification services to ensure patients are accurately covered and their claims are processed correctly.
We work closely with insurance companies to obtain authorization and verify coverage for medical procedures. Through diligent eligibility verification, we reduce the risk of claim delays and denials.
Managing Medical Billing and Collections is a time-consuming and complex process. At AM Billing Care, our skilled and experienced professionals provide efficient and comprehensive billing and collections services to help healthcare providers reduce administrative burdens and maximize revenue.
Our team handles all aspects of the billing process, from coding and submission to follow-up and collections, ensuring a seamless experience for our clients.
AM Billing Care is a trusted partner with years of diverse experience in the healthcare industry. We are committed to transparency and accountability in patient scheduling services and all other offerings.
We provide customized reporting and analytics to help clients track their performance, enabling informed decision-making. Our exceptional reporting system offers insights into key metrics such as claim volumes, revenue, and patient satisfaction, allowing clients to identify areas for improvement and optimize their operations.
We fully understand the questions and concerns patients may have about timing, quality of care, and flexibility to meet their preferences and convenience. Our professionals are highly skilled and courteous, ensuring clear communication when providing patient scheduling services. They address patient concerns and questions promptly and efficiently.
AM Billing Care prioritizes the protection of patient data and compliance with HIPAA regulations. Our team is fully trained and certified in HIPAA compliance, ensuring that all patient information is securely safeguarded and all processes adhere to federal laws.
Why Outsourcing Patient Scheduling Services to Pro Medical Billing Solutions?
We have a well-organized system in place to provide hassle-free, user-friendly, and efficient patient scheduling services. Our expert professionals streamline the process, making it convenient for patients.
Managing patient scheduling is a time-consuming and complex task, often challenging for healthcare providers focused on delivering high-quality care. By outsourcing this to us, you can expect excellent results. Our team effectively resolves all appointment scheduling challenges, enhances patient satisfaction, and ensures efficient revenue generation.
Ensure Billing Compliance
Improve Billing Process
Speeds Up the Revenue Cycle
Reduces Labor Costs & Billing Errors
Focus On Patient Care
Increases Practitioners Revenue
24/7 Support
Access to Expert Consulting
What Makes AM Billing Care Exceptional?
As a leading organization with a track record of exceptional achievements, AM Billing Care takes pride in consistently delivering timely and accurate results, boosting revenue, and helping clients achieve their financial goals. We use advanced expertise to streamline the Medical Billing process, improve productivity, reduce errors, and provide optimized customer service.
AM Billing Care has a team of highly experienced and skilled Medical Billing and Coding experts. Our expertise goes beyond managing billing requests—we also help you achieve your financial goals in the Revenue Cycle Management industry.
Why Do Healthcare Professionals Choose Our Medical Billing Services?
Medical Billing Software We Leverage for Revenue Cycle Management
Here are some Industry top listed EHR being operated by us.
Frequently Asked Questions
Patient Verification of benefits (VOB) is the process of verifying a patient’s insurance coverage and benefits for a specific healthcare service or procedure. This is important because it helps healthcare providers determine whether a patient’s insurance plan will cover the cost of the planned treatment or procedure, and if so, what the patient’s out-of-pocket expenses will be.
Prior Authorization Services, also known as pre-authorization or pre-certification. Prior authorization (PA) is the process of obtaining approval from a patient’s insurance provider before providing a specific service or procedure. This is important because it helps to ensure that services are covered under the patient’s insurance plan and that the patient is aware of their financial obligations before they receive the service or procedure. Prior Authorization Services are typically required for certain types of services and procedures, such as:
- Specialist visits
- Hospitalizations
- Surgery
- Diagnostic tests
- Medications
- Verification of Benefits (VOB) and Prior Authorization (PA) are two distinct processes in the healthcare industry, each serving a unique purpose. Here’s the key difference between VOB and PA:
- Verification of Benefits (VOB):
- Purpose: VOB is the process of verifying a patient’s insurance coverage and benefits for specific healthcare services or procedures. It helps determine the extent of a patient’s insurance coverage and their financial responsibility for a particular medical service.
- When It Occurs: VOB typically takes place before a healthcare service or procedure is provided. It is essential to understand the patient’s coverage to ensure accurate billing and transparency regarding financial responsibilities.
- Key Focus: VOB focuses on confirming the extent of a patient’s insurance coverage, such as deductible amounts, copayments, coinsurance, and out-of-pocket maximums.
- Parties Involved: The primary parties involved in VOB are the healthcare provider’s administrative staff and the patient’s insurance company.
- Prior Authorization (PA):
- Purpose: PA is the process of obtaining approval from a patient’s insurance company before certain healthcare services, treatments, procedures, or medications can be provided. The primary aim of PA is to ensure that the proposed healthcare service is medically necessary and complies with insurance company policies.
- When It Occurs: PA occurs before specific healthcare services or treatments are administered, and it focuses on ensuring the necessity and appropriateness of the proposed care.
- Key Focus: PA focuses on evaluating the medical necessity and appropriateness of the requested healthcare service based on insurance company criteria. It aims to control healthcare costs and maintain quality care.
- Parties Involved: The parties involved in PA typically include the healthcare provider, the patient, and the insurance company.
- VOB and PA are important because they help to ensure that patients receive the services they need and that healthcare providers are paid for the services they provide.
- VOB (Verification of Benefits) is important because it helps to ensure that patients are aware of their insurance coverage and benefits before, they receive a service or procedure. This can help patients to avoid unexpected financial surprises.
- PA (Prior Authorization) is important because it helps to ensure that services are covered under the patient’s insurance plan and that the patient is aware of their financial obligations before they receive the service or procedure. This can help to reduce denials and delays in payment for healthcare providers
- You can find more information about Verification of Benefits (VOB) and Prior Authorization (PA) through various reputable sources. Here are some places to explore for in-depth information
Insurance Company Websites
Healthcare Associations
Government Health Websites
Healthcare Publications
Online Healthcare Portals
A Verification of Benefits in Medical Billing is typically performed before providing medical services or at the beginning of a patient’s treatment to ensure eligibility and coverage details with the insurance company.
The duration of a Prior Authorization Services process can vary depending on several factors, including the complexity of the procedure, the specific requirements of the insurance company, and the responsiveness of healthcare providers. In general, it can take anywhere from a few days to several weeks to obtain approval for a prior authorization.
Yes, Medicare does require Prior Authorization Services for certain, procedures, services, and medications. Prior Authorization is necessary to ensure that the treatment or medication is medically necessary and meets Medicare’s coverage criteria. It helps prevent unnecessary expenses and ensures appropriate utilization of resources. However, not all services or medications require Prior Authorization under Medicare, so it’s essential to check with your healthcare provider or Medicare plan for specific requirements.
Resolving Verification of Benefits (VOB) and Prior Authorization (PA) denials can be a complex but necessary process in healthcare. Here are steps to help resolve denials effectively:
- Review the Denial Reason
- Correct Errors
- Re-verify Benefits
- Gather Additional Information
- Contact the Patient
- Resubmit the Claim
- Submit the Appeal
- Follow Up
